FAQ

How long will it take to receive my order?


USA & Canada - 2-5 business days




Is it possible to exchange/return my purchase?


Absolutely! You can ship unwashed, unused, undamaged item in original package and receive full refund. Please note that we are not responsible for the shipping fee for your returns.




How do I wash cotton sateen and jacquard?


To wash your sateen or jacquard bed sheet, use a gentle wash cycle and cool or lukewarm water. Take out the sheets as soon as the cycle is over in order to reduce wrinkles. Shaking your bed sheets out before putting them in the dryer can also help reduce wrinkles.




How do I dry my sateen or jaquard sheets?


When you can, dry the sateen bed sheets on an outside clothesline but make sure it is out of direct sun. If you are drying your sheets in the clothes dryer, use a low heat setting to avoid damage from high temperatures. When the cycle is over, remove the sheets and fold them, smoothing the wrinkles with your hands. If the wrinkles are smooth, dry the bed sheets for another five minutes with a damp towel thrown into the dryer to add moisture.





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